|Phone 360 675 7137 Monday through Friday from 0900 until 1700 Pacific Time (West Coast)|
1. UPS NEXT DAY or 2nd DAY Orders received after 11:00 am Pacific Time will be shipped the next BUSINESS day.
2. Orders received after 11:00 am Pacific Time will be processed the following BUSINESS day. We do not ship on Saturday or Sunday.
3. If you have choose Check / Money Order -- NO ORDERS WILL BE SHIPPED WITHOUT PAYMENT RECEIVED.
4. FPO / APO ORDERS CAN ONLY BE SHIPPED PRIORITY MAIL! WE WILL NOT SHIP WITHOUT PAYMENT OF SHIPPING CHARGES.
5. HAWAII and ALASKA - UPS delivery can ONLY be 2nd day or Next Day delivery. PLEASE USE Priority Mail.
6. SHIPPING COSTS ARE NOT REFUNDABLE.
7. Import Duties and/or Customs Duties are the responsibility of the recipient. These amounts vary and are NOT included with the shipping costs nor the amount of the goods purchased.
8. Although it is with regret, we have had to discontinue the free shipping that had been given on some items. The cost of offering that became too expensive.
9. INTERNATIONAL ORDERS - International orders NOT going to an APO/FPO require a separate email confirming the recipient AND the billing address with a VALID telephone number. In ALL cases, unless and until this is received the order will be flagged as stolen and will NOT be processed.
1. Returns REQUIRE a RMA number which you can REQUEST HERE.
2. The item(s) must be returned in a resellable condition (unless damaged in shipment.)
3. Only the purchase price will be refunded. Additionally, in order to keep our prices at their lowest, we charge a 15% restocking fee on non-defective returns and your original shipping and processing charges will not be refunded.
4. Refunds are issued by company check within 7 to 10 days of the receipt of the return.
5. Refund checks are made in US FUNDS .
6. NO refunds will be given on orders processed more than 90 days after being shipped.